MUSCATINE, Iowa–Starting a new job in a new city always presents a challenge. For Alicia Jayathan, she experienced the the added difficulty of doing so during a pandemic when she took a position at Crossroads in 2020. However, Jayathan’s love for her work quickly helped her adapt to her new situation.
As Crossroads’ Supported Community Living Manager, Jayathan found she really enjoyed helping colleagues and clients problem solve and that she connected with the people she worked with in Crossroads’ houses and hourly support program. “The biggest component of my job is just being available as a support for all staff and persons served and helping to trouble-shoot when problems arise,” she shared. “I love serving the persons that I do–whenever I am feeling down or even just off a little bit, I can go visit with one of the persons we support and it will change my day around!”
In the months Jayathan has spent in Muscatine, she has shown her dedication to helping people in Muscatine and in Tipton, where Crossroads has a second location. To honor her positive contributions to Crossroads and everyone it serves, her colleagues nominated her for the Iowa Association of Community Providers Award, which she received. “I am very honored to receive this award and was in complete shock when I found out,” she shared. “This award would not have been received if it were not for the dedication of our residential support staff who work to implement high-quality services each day!” The award has gone to different frontline supervisors from across the state each year since 2016.
Though Jayathan has only lived in Muscatine since late 2019, when she moved to the area to live closer to her fiancé and his family, she has already found it suits her quite well, “Muscatine is a community with such promise, I am excited and humbled to be a part of it,” she enthused. “I am amazed at all that this community has to offer its citizens and the way the city works together to accomplish great things!”